Purchasers will receive an email from Warner Music Group approximately 3-5 days before the performance date with instructions regarding the fulfillment of the VIP package items and additional details regarding day of show information. All VIP packages are NON-TRANSFERABLE; NO WILL CALL NAME CHANGES WILL BE PERMITTED UNDER ANY CIRCUMSTANCES. Non-VIP Package purchasers will not be allowed into any VIP activities or into the venue early. VIP package purchasers may be required to arrive at least 1-3 hours before show time. All pre-show programs and times may vary date-to-date and are subject to modification at any time for any reason. At Warner Music Group’s discretion, VIP package merchandise will either be shipped directly to the address provided at purchase (alternate shipping addresses are not permitted) or available for pick-up the night of the show. If shipped, delivery of such merchandise may occur after the event date. Merchandise is not needed for entry to the show. By purchasing a VIP package, you will not gain or be authorized access into any venue specific VIP or backstage areas. No parental escorts without their own package purchased will be permitted. Purchasers also agree to receive artist-related email updates and marketing messages from Warner Music Group and the artist’s record label, which shall be governed by Warner Music Group’s privacy policy located at http://www.wmg.com/privacy/wmg